McGraw-Hill Jobshttp://mcgraw-hill.jobs2012-05-24 01:27:49.214138USAHoustonTitle: Global Event Coordinator Location: US-TX-Houston The global event coordinator is the person primarily responsible for coordinating and sharing Platts global event / forum information to the marketing, sales, and conferences teams. The marketing events coordinator is responsible for organizing and executing Platts events including the planning and organization of the logistics of Platts Forums, external conferences, and client appreciation and networking events across all commodities. Responsibilities include venue selection, contract negotiation, food and beverage planning, event specification, onsite logistics, tracking and managing expenses and final expense reporting. In addition, this role is responsible for maintaining and updating the event calendar, contra deals, event and forum metrics and event communication. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsibilities: Global Event Support * Provide ongoing support to local marketing team working on events and forums across the globe for the items outlined below. * Set up and maintain global event / forum calendar in Marketing Sharepoint site. * Leverage and working with the Platts conference team to create efficiencies and maximize opportunities to combine conferences/Forums/trainings etc. * Communicate upcoming global event information to appropriate regional employees in marketing and sales on a regular basis. * Trackand report accurate metrics for each conference; including event feedback survey results, number and type of attendees, number of leads, and overall learnings. <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />AmericasEvent Management and Logistics * Keep up-to-date withAmericasevents where Platts could participate and share findings with field marketing team. * Assist in determination of level of marketing presence required based the size of the conference, impact on the market, or importance to sales based on the objective of the conference * Research and coordinate site selection forAmericasevents. Review and negotiate vendor and hotel contracts and prepare event specifications to include; lodging, food and beverage planning, authorize banquet event orders, audio visual requirements, transportation and any other logistical items as needed (e.g. booth, table drape, literature racks, pull-up banners, plasma screens, giveaways, booth furniture (if needed), electrical outlets, internet, cleaning, trash pick-up, lead retrieval unit) Vendor Management * Assist in identifying an event management company to supportAmericasevent and forum business. * Assist in contract development and annual renewal activities in conjunction with field management leader. * Handle day-to-day logistics of managing the event company. Ensure Platts’ procedures are followed, event space is obtained, materials arrive on time, registration is seamless, and events run smoothly. * Ensure vendor delivers as promised, on time and on budget and to Platts quality standards and expectations. Marketing Support * Manage the administration and setup of the Global Marketing Sharepoint Site. Create forms in SharePoint and make any necessary changes to support growing needs of overall team. Required: * Bachelor’s degree and/or 1-2 years event planning experience * Ability to perform well under pressure with strict deadlines in a calm and professional manner * Excellent oral and written communication skills and strong interpersonal skills * Must be able to manage multiple events in a faced-paced environment * Ability to travel, some weekend travel required * Proven administrative, organizational and problem solving skills * Knowledgeable in the MS Office Suite applications, specifically MSWord, Excel and PowerPoint * Ability to work independently and within a team environment. * Must be a great communicator, very organized and detail focused with a high level of client service. * Knowledgeable in administrating Sharepoint sites and technology Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Marketing/Communications2012-05-17 03:45:25United StatesMcGraw-HillTexas24747TXHouston, TX28757027http://mcgraw-hill.jobs/xml/28757027/jobUSAHoustonTitle: Senior Field Marketing Manager Location: US-TX-Houston The Senior Field Marketing Manager has responsibility for developing and executing tactical multi channel cross commodity marketing programs for their region to drive lead generation, customer acquisition, retention and market engagement for Platts products and services. In addition, they are responsible for leading the Americas field marketing teams, being the subject matter expert on marketing channels and their effectiveness for their regions. They are closely aligned with the Platts sales team and are also responsible for ensuring that they have the marketing tools necessary to achieve their sales channel revenue targets. This position is also responsible for meeting the regional/channel demand management goals, monitoring marketing program performance to exceed goals plus acting as the project lead for strategic global marketing programs that may involve multiple product solutions.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsibilities: Develop and implement tactical marketing programs by working closely with product marketing managers, program managers, and in some cases other stakeholders. This includes: · Leading and developing regional marketing programs working closely with the product marketing manager and the program manager. · Work with regional Sales leaders on field-based marketing program needs to grow sales pipeline and retain existing customers. · Develop complex regional marketing programs including product improvement communications, regional events, and regionally specific projects for audience development. Develop and manage the marketing programs to meet the demand management and marketing goals for your region of responsibility. This includes: · Plan and coordinate marketing programs to generate leads, promote industry awareness, help strengthen the Platts brand and shorten the sales cycle. Tactics may include but are not limited to email, events, webinars, SEM, Social Media, adaptive e-mails, web demos, telemarketing, exhibiting at and or sponsoring conferences, forced-free trials, placing ads, etc. · Manage complex, strategic marketing programs that typically involve multiple verticals, multimedia, PR, events, are global, and consist of larger budgets ($50,000 ). · Manage and execute the regional marketing plans and make adjustments as necessary for specific products or markets based on the best communication vehicles for that region and from analyzing past campaigns and marketing metrics · Draft and edit marketing copy for email campaigns and sales collateral based on input from product marketing and by working with appropriate copy writer vendors when necessary · Ensure that A/B testing is done when and where appropriate for email campaigns, landing pages, etc. · Responsible for being the expert on determining which marketing channels are most effective for that audience and region · Responsible for being the expert on events (3rdparty, Platts, and methodology forums) including: what kind of presence and at what level Platts will have at the event, working with sales and marketing on who will attend, and developing and communicating the objectives of the events for Platts Sales and Marketing attendees · Create and execute internal marketing communications where appropriate and attend/participate in regular meetings with sales, product marketing and program managers · Manage production of problem-solution based promotional campaigns and sales collateral including drafting and editing copy, working with designers and ensuring successful and timely execution Develop and communicate the regional marketing objectives and marketing plans by working with product marketing and sales · Work with sales and other regional partners to develop customer-specific action plans. · Involves developing and then tapping into your customer network that help inform you on how to best reach and communicate with your market. · Coordinate regular meetings with internal stakeholders to ensure open communications and alignment. · Work with product marketing managers and finance to manage the regional marketing budget Required: · 7 years of B to B marketing experience<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> · Experience of people management and leading a team · Bachelors Degree in a related (Marketing degree a plus) · Strong Digital marketing experience · Proven ability to design and implement marketing programs involving complex integrated multi-channel campaigns that involve the marketing of thought leadership assets along with a problem/solution approach · Knowledge of marketing within the energy sector a plus · Has demonstrated experience in persona-based marketing programs whereby customer lists are built to identify personas and has persona-based microsites and or collateral as part of the program · Has proven experience in working with creative agencies to produce complex messaging programs that span 3 months to a year in length. These campaigns are typically multimedia, involve PR, and are larger $ campaigns ($50,000 ) that involve multiple verticals · Knowledge of marketing subscription-based product lines · All of the above experience and knowledge must have been demonstrated multiple times · Excellent written and oral communication skills and comfortable communicating at many levels · Excellent organization and planning skills with an ability to manage multiple projects Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Marketing/Communications2012-05-15 05:22:44United StatesMcGraw-HillTexas24768TXHouston, TX28694845http://mcgraw-hill.jobs/xml/28694845/jobUSAHoustonTitle: Associate Editor - Oil Markets Location: US-TX-Houston Platts is seeking a Market Reporter who will report on the trading activity in the oil markets. The role is key to gathering pricing information and market intelligence, and then forming that information into price assessments and published market commentaries, news updates and in-depth analysis stories. This position is located in our Houston, Texas office. Responsibilities: * Follow price trends and report on those trends throughout the trading day * Reports on a wide variety of issues that impact commodity markets including, price trends, infrastructure issues; supply-demand trends and issues; regulatory issues * Produces daily news stories that are well-written * Identifies news/information and its relevance to readership * Develops and maintains an extensive source list with key contact information and background info * Maintains frequent source contact via phone; IM and in-person meetings * Ensures copy and commentary is accurate, and aligns with pricing trends * Verifies transactions or data information submissions * Develops price assessments/indexes, applying proprietary methodologies * Reviews assessments and formulas used for producing price assessments to validate * Identifies pricing methodology issues in specific area of market coverage Required: * BA degree in journalism or business preferred with reporting/writing/analytical experience * Well-rounded communication skills that implement good listening techniques, clear, concise writing style; and good verbal skills. The ability to communicate across a wide range of groups and personalities internally and externally. * Works well in a team environment, focusing on collaboration and adapting to the needs of a diverse team. * Displays good numeracy including ability to conceptualize proportional relationships; understand the basic principles of algebra and statistics; as well as a basic understanding of how to apply basic math functions in Excel. A basic understanding of economics principles is also required. * Adept at managing multiple tasks and adhering to regular deadlines. Able to prioritize quickly and to readjust priorities throughout the day. * Advanced knowledge of Microsoft Excel ; Microsoft Office suite (Word, PowerPoint, Outlook); and basic keyboarding skills (both speed and accuracy) Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Editorial2012-05-15 05:22:02United StatesMcGraw-HillTexas24735TXHouston, TX28694840http://mcgraw-hill.jobs/xml/28694840/jobUSAHoustonTitle: Senior Editor, Oil News Location: US-TX-Houston The position reports on energy and commodity related news, with a focus on the oil industry. It requires producing real-time news, feature and enterprise stories on a wide array of topics including economic, finance, and regulatory issues, as well as coverage of specific entities: companies, governments and other organizations. This senior role is critical in developing news, analysis and enterprise, and serves as a Platts market expert.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsibilities: Produces regular enterprise stories for various Platts publications · Produces well-written, multi-sourced stories · Expands depth of stories through thorough research · Develops thorough line of questions around an issue or story · Establishes understanding of readership needs · Achieves publishing exclusivity (scoops) · Contributes frequently to digital media activities (i.e. blogs and podcasts) Reports/writes regular news for Platts’ real-time alert services and daily newsletters · Files frequent copy for real-time alert services and daily newsletters including Platts Oilgram News · Files copy that is accurate and clean (spelling, grammar and style structure) · Regularly covers breaking news · Produces alert stories in a wide variety of situations (events; weekend emergencies) Develops a diverse industry source base · Identifies sources that are key to reporting beat · Establishes, maintains and nurtures key sources · Maintains a source list · Shares and leverages sources across the organization Develops knowledge of beat and related companies · Conducts in-depth research of beat area (finance, regulation and other key topics) and leverages that information in terms of publishing productivity · Excellent knowledge of key companies in beat area and contacts at those companies · Develops diverse information source (including documents; third tier sources etc) and a strong ability to interpret and leverage information from various documents (i.e. financial statements) · Recognized as a beat expert internally and externally Required: * BA degree and at least 8 years of reporting and writing experience<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Excellent research and analytical capabilities with the capability of locating, interpreting and leveraging a variety of information including regulatory, legal and corporate documents * Good communication skills that implement listening; concise written style; and good verbal skills. Has the ability to communicate across a wide range of groups and personalities internally and externally. * Works well in a team environment, focusing on collaboration and adapting to the needs and deadlines issued by multiple managing editors. Also coaches and mentors more junior reporters. * Possesses good computer and keyboarding skills including a basic understanding of Word, Outlook and Excel Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Editorial2012-05-11 05:03:00United StatesMcGraw-HillTexas24716TXHouston, TX28628083http://mcgraw-hill.jobs/xml/28628083/jobUSAHoustonTitle: Senior Managing Editor, Americas Crude & Fuel Markets Location: US-TX-Houston The Senior Managing Editor for<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><?xml:namespace prefix = u1 />America’s Crude & Fuel Markets provides leadership and oversight for the daily operations of the market reporting team that covers the crude oil, fuel oil, bunker fuel and forward curve markets across theAmericas. He or she is closely supported and mentored in the role by the Editorial Director for Americas Oil Markets, who is also based inHouston. The Senior Managing Editor is responsible for managing the day-to-day coverage of a team of eight staff, typically comprised of two managing editors/team leaders and six front-line market reporters, of varying levels of seniority. The Senior Managing Editor communicates and implements critical strategic direction to the team, and joins the senior leadership of the oil team in helping shape future direction. He or she is responsible for developing the strength of the team through astute hiring and development of team members.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Lead Platts'America’scrude oil, fuel oil, bunker fuel and PFC market reporting * Provide day-to-day leadership for our regional price reporting coverage in crude, fuel, bunkers and PFC * Defend existing benchmarks * Propose and help develop potential new benchmarks * Lead development of general methodology to keep pace with market evolution * Ensure our oil price assessments are published accurately * Ensure assessments are published in a timely manner * Ensure our assessment processes are robustly maintained and developed * Ensure that market commentaries are written to a high standard of excellence * Handle complaints and disputes over news stories and escalate as appropriate * Strong personal reporting when needed as a back-up DevelopAmerica’s oil market reporting staff * Manage staff scheduling and assignments * Establish appropriately high expectations, with successes acknowledged * Coach and mentor staff * Provide development opportunities * Areas needing development should likewise be discussed and worked on with each team member * Participate in staff evaluation and talent calibration work * Create solid development plans for each of the editors on team * Conduct goal-setting and staff performance reviews * Lead hiring for positions on team * Develop managerial and leadership talent within the team Intensify engagement with markets and all interested parties * Engage market sources and all interested parties to better understand market and increase understanding of reader relevance. * Drive an engagement culture throughout team * Ensure Meeting Notes are compiled and sent around to PL_Oil_Meeting_Notes and other relevant editorial team members as needed * Ensure commitments are reviewed and followed through from meetings * Continuously learn and analyzes market issues and looks for news and enterprise story opportunities. * Develop and maintains productive relationships with a broad base of key industry sources Operational Excellence * Ensure all Editorial Standards are followed across the group * Drive adoption of new technology platforms (e.g. PRP, SMS) * Ensure use of existing technology platforms (e. g. MTT, POTN) * Contribute as needed to developmental work in policy-making, technology solutions Drive excellence in market-related news reporting * Ensure that the group is contributing original and timely news relevant to the markets covered * Direct news reporting from group * Show strong personal leadership in news with strong contributions * Collaborate with oil news group on story ideas and coverage * Personally ensure a constructive relationship with the Central Editing Desk with all group members * Contribute to development of news strategy initiatives as needed * Credibly advocate for and help drive adoption of new news initiatives as they relate to market reporting and market developments * Contribute analytical reports regularly on market development for publication * BA degree in journalism with approximately 10 years of market reporting/writing/editing experience; or a graduate degree in journalism with business studies or background with 5 years of reporting/writing/editing or analyticalwork experience.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Excellent communication skills that implement good listening, clear writing style; and strong verbal skills. The ability to communicate across a wide range of groups and personalities internally and externally. * Strong leadership ability which utilizes influence, and promotes team collaboration and development, as well as personal accountability. * Leverages numeracy skills in the editorial process, including and understanding of statistics and finance. Solid understanding of economics and risk management principles. * Excellent at identifying improvements and efficiencies and implementing processes that continually promote productivity and quality improvements. * Excellent critical thinking skills and expert at problem/conflict resolution. Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><?xml:namespace prefix = u1 />U.S.employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Editorial2012-04-25 04:40:24United StatesMcGraw-HillTexas24223TXHouston, TX28167739http://mcgraw-hill.jobs/xml/28167739/jobUSAHoustonTitle: Senior Managing Editor, Americas Clean Markets Location: US-TX-Houston The Senior Managing Editor for<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />America’s Clean Markets provides leadership and oversight for the daily operations of the market reporting team that covers the LPG/NGL, gasoline, diesel, jet fuel and naphtha markets across theAmericas. He or she is closely supported and mentored in the role by the Editorial Director for Americas Oil Markets, who is also based inHouston. The Senior Managing Editor is responsible for managing the day-to-day coverage of a team of eight staff, typically comprised of two managing editors/team leaders and six front-line market reporters, of varying levels of seniority. The Senior Managing Editor communicates and implements critical strategic direction to the team, and joins the senior leadership of the oil team in helping shape future direction. He or she is responsible for developing the strength of the team through astute hiring and development of team members. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Lead Platts'AmericasLPG/NGL, gasoline, jet fuel, diesel and naphtha market reporting * Provide day-to-day leadership for our regional price reporting coverage in propane, butane, gasoline, naphtha, jet fuel and diesel * Defend existing benchmarks * Propose and help develop potential new benchmarks * Lead development of general methodology to keep pace with market evolution * Ensure our oil price assessments are published accurately * Ensure assessments are published in a timely manner * Ensure our assessment processes are robustly maintained and developed * Ensure that market commentaries are written to a high standard of excellence * Handle complaints and disputes over news stories and escalate as appropriate * Strong personal reporting when needed as a back-up DevelopAmerica’s oil market reporting staff * Manage staff scheduling and assignments * Establish appropriately high expectations, with successes acknowledged * Coach and mentor staff * Provide development opportunities * Areas needing development should likewise be discussed and worked on with each team member * Participate in staff evaluation and talent calibration work * Create solid development plans for each of the editors on team * Conduct goal-setting and staff performance reviews * Lead hiring for positions on team * Develop managerial and leadership talent within the team Intensify engagement with markets and all interested parties * Engage market sources and all interested parties to better understand market and increase understanding of reader relevance. * Drive an engagement culture throughout team * Ensure Meeting Notes are compiled and sent around to PL_Oil_Meeting_Notes and other relevant editorial team members as needed * Ensure commitments are reviewed and followed through from meetings * Continuously learn and analyzes market issues and looks for news and enterprise story opportunities. * Develop and maintains productive relationships with a broad base of key industry sources Operational Excellence * Ensure all Editorial Standards are followed across the group * Drive adoption of new technology platforms (e.g. PRP, SMS) * Ensure use of existing technology platforms (e. g. MTT, POTN) * Contribute as needed to developmental work in policy-making, technology solutions Drive excellence in market-related news reporting * Ensure that the group is contributing original and timely news relevant to the markets covered * Direct news reporting from group * Show strong personal leadership in news with strong contributions * Collaborate with oil news group on story ideas and coverage * Personally ensure a constructive relationship with the Central Editing Desk with all group members * Contribute to development of news strategy initiatives as needed * Crediblyadvocate for and help drive adoption of new news initiatives as they relate to market reporting and market developments * Contribute analytical reports regularly on market development for publication * BA degree in journalism with approximately 10 years of market reporting/writing/editing experience; or a graduate degree in journalism with business studies or background with 5 years of reporting/writing/editing or analyticalwork experience.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Excellent communication skills that implement good listening, clear writing style; and strong verbal skills. The ability to communicate across a wide range of groups and personalities internally and externally. * Strong leadership ability which utilizes influence, and promotes team collaboration and development, as well as personal accountability. * Leverages numeracy skills in the editorial process, including and understanding of statistics and finance. Solid understanding of economics and risk management principles. * Excellent at identifying improvements and efficiencies and implementing processes that continually promote productivity and quality improvements. * Excellent critical thinking skills and expert at problem/conflict resolution. Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />U.S.employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Editorial2012-04-24 05:04:34United StatesMcGraw-HillTexas24222TXHouston, TX28094156http://mcgraw-hill.jobs/xml/28094156/jobUSAHoustonTitle: Senior Quantitative Analyst Location: US-TX-Houston Platts is currently seeking a Senior Quantitative Analyst to be responsible for leading the development and production of the Platts M2M and other quantitatively derived models and curves. The selected candidate will bring a combination of excellent academic credentials and relevant industry experience and direct and lead the analysis and modeling required to maintain and enhance Platts’ industry leading M2M curves and quantitative models. He/she will lead a world-class team of quantitative analysts working in a challenging and rewarding environment dealing with some of the most interesting and difficult quantitative modeling challenges facing the energy industry today. He/she will take a leadership role in development of Platts’ M2M methodologies and will lead custom studies undertaken for customers. Responsibilities: * Lead the development and production of the daily M2M curves. Work closely with Editors and other Platts teams to ensure timely and accurate production of the Platts M2M curves. * Apply quantitative analytical skills in the delivery of comprehensive studies required to test and enhance existing methodologies or for custom projects for clients. Deliver documentation showing the assumptions and methodologies of new analysis and quality control to maintain transparency in process as well as internal process documentation for others to use as reference. Collaborate with colleagues to define new methodologies which improve our products or result in the creation of new ones. * Provide domain knowledge leadership on one or more of the markets serviced by our M2M curves. * Effectively communicate with customers, sales people and business development teams, presenting Risk Data Services products. * Participate in M2M application development life cycle by ensuring requirements and methodologies are documented, adhering to Platts’ best practices and required standards. Be responsible for testing, accepting and signing off work delivered by technology teams. * Provide leadership, mentoring and guidance to Quantitative Analyst team. Additional responsibilities include: * Remain current on latest research in Financial Engineering, Applied Mathematics and Statistics as it pertains to forward price and volatility modeling. * Have detailed structural knowledge of the North American Natural Gas and/or Power infrastructure and market. * Work effectively in a team environment , able to lead others and make decisions to solve problems quickly * Taking on special projects as they arise * Comfortable talking to market participants regarding issues and feedback on our curves. * Limited travel * Ability to efficiently communicate with sales and business development teams and effectively present RDS products to outside customers. Required: * Advanced degree in a Quantitative discipline or equivalent required. Needs to have strong analytic skills – both quantitative and qualitative. Knowledge of Financial Engineering, Applied Mathematics and Statistics as it pertains to forward price and volatility modeling, is a must. Needs to understand data interaction and relationships as well as perform complex calculations on data for quality control or value-added analysis as necessary. * Have experience using modeling tools such as Matlab to define, test and evaluate quantitative models. * Comfortable working in a complex information technology environment and able to communicate with development teams working with XML, SQl and C * Have experience with the Microsoft office suite products to present findings to internal and external clients. * Able to work independently and proactively to take initiative to solve problems quickly. * Detailed knowledge of the fundamentals of either the North American Natural Gas Power or Gas Markets. * Must possess organizational and time management skills and must be able to multi-task and be deadline oriented. * Experience using fundamental models (such as Aurora and GPCM). * Effective written and oral communication and strong presentation skills * Excellent relationship-building and team management skills Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Analytical/Research2012-04-21 05:39:49United StatesMcGraw-HillTexas24455TXHouston, TX28055373http://mcgraw-hill.jobs/xml/28055373/jobUSAHoustonTitle: Sales Manager - Bentek/Platts Location: US-TX-Houston Other Locations: US-NY-New York, US-CO-Evergreen The Bentek/Platts Sales Manager is responsible for leading a team of Field Sales Representatives to manage, drive revenue growth and improve customer experience of Platts’ mid-tier accounts. This position focuses on attaining and exceeding net-sales targets and customer experience metrics as established by management, accomplishing through developing and implementing effective sales strategy, guiding and motivating the sales team to optimal performance. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This position also needs to ensure that the team develop and maintain strong client relationships, with travel to key client sites for sales and relationship building, and understanding their businesses, challenges and concerns, in order to provide products and services that will meet clients’ needs. This also includes working closely with channel partners to jointly promote and manage the sales cycle for products and services. Achievement of Net-Sales Goals, Development and Execution of Sales Strategy To ensure that the team of Business Development Managers: · Meet or exceed the assigned net-sales goal, customer experience metrics and other objectives as may be defined in their compensation plan. · Develop and execute territory sales strategy, which should include prospecting, qualifying, assessing needs, presenting products and closing new sales of Platts’ products via face-to-face visits, phone and email, and working closely with our third-party channel partners to both new and existing customers. Process contracts through the appropriate workflow within the CRM system (Siebel). New Business and Account Penetration Ensure new business growth and deeper penetration of accounts within the region, and that each opportunity is relentlessly pursued, key business contacts are widely established, and business needs of customers are understood and met using consultative-sales techniques. Customer Experience, Retention and Renewals Ensure that the team maintain and improve customer satisfaction as measured by Platts’ customer surveys and positive anecdotal feedback from clients. Develop and implement customer retention and customer experience strategy to minimize cancelation risks and maximize up-sell and cross-sell opportunities, and that all customer issues and concerns are being addressed. Talent Management Recruit, retain and mentor staff. Manage and monitor individual staff goals and objectives and create employee development plans as required. Ensure that hiring plans are met and that individuals are performing at maximum potential. Be prepared to reward strong performance and capabilities, while at the same time making challenging and/or difficult decisions with regard to lower performing individuals. · Manages a team of experienced Field Sales (Business Development Managers).<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> · At least 10 years experience in sales roles with at least 3-5 years managing sales into the energy, financial, or business-to-business markets, including P&L or similar financial responsibility. Must demonstrate achievement of exceeding company sales/financial goals in 80% of those years. · Excellent written, verbal and presentation skills as well as ability to articulate complex product information to sophisticated prospects/customers. · Must have experience managing a multi-channel sales environment that aligns products into the proper sales channel based . · Strong leadership, people management, team building and cross-functional collaboration skills essential. Strong organizational and time management skills coupled with the ability to embrace change. · Demonstrated forecasting and pipeline management capabilities in the CRM environment required · Strong creative problem solving skills and the ability to negotiate and resolve conflict.. · Commodities and energy industry knowledge a plus. · College degree preferred. Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual Job Type: Sales/Business Development2012-04-18 05:38:31United StatesMcGraw-HillTexas24209TXHouston, TX27973421http://mcgraw-hill.jobs/xml/27973421/jobUSAHoustonTitle: Market Reporter, Associate Editor (Petrochemical Markets) Location: US-TX-HoustonPlatts is currently seeking an Associate Editor/Reporter who will cover daily and weekly petrochemical markets producing a various series of price assessments; market analyses and respective written commentaries. The position also is responsible for assisting with editing real-time news for the petrochemical alert service; as well as contributing market-related stories to that service. Additionally, the candidate must cover and update plant operations and projects statistics for their respective portfolio. * 3 years of reporting/writing/analytical experience. * Fluency in Portuguese a must. * Graduate degree in journalism, business, economics or finance. * Well-rounded communication skills that implement good listening techniques, clear, concise writing style; and good verbal skills. The ability to communicate across a wide range of groups and personalities internally and externally. * Works well in a team environment, focusing on collaboration and adapting to the needs of a diverse team. * Displays good numeracy including ability to conceptualize proportional relationships; understand the basic principles of algebra and statistics; as well as a basic understanding of how to apply basic math functions in Excel. A basic understanding of economics principles is also required. * Adept at managing multiple tasks and adhering to regular deadlines. Able to prioritize quickly and to readjust priorities throughout the day. * Has basic knowledge of Microsoft Excel ; Microsoft Office suite (Word, PowerPoint, Outlook); and basic keyboarding skills (both speed and accuracy) Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual Job Type: Editorial2012-04-10 11:39:57United StatesMcGraw-HillTexas23923TXHouston, TX27787175http://mcgraw-hill.jobs/xml/27787175/jobUSAHoustonTitle: Adoption Manager - TEXAS Location: US-TX-Houston Other Locations: US-TX-San Antonio, US-TX-Dallas, US-TX-Austin, US-TX-Fort Worth The School Education Group, a division of McGraw-Hill Education and the leading provider of print and digital educational materials for Grades PreK-12, is looking for an Adoption Manager to market a wide variety of instructional materials to schools, in the state of Texas. In this strategic role you will lead, develop, motivate and retain a sales force in an adoption state that sells educational materials for grades pre-kindergarten through 12 (K-12) to achieve/surpass sales, profitability and margins. You will develop and execute sales and marketing solutions which are customer-centric and leverage technology. One must have proven ability to strategically adapt to the changing marketplace. You will build and maintain collaborative partnerships with leadership, as well as with key customers. Here's what you will get to do: * Develop and execute sales and marketing solutions that are customer-centric and promote innovation and technology * Work with the District Manager to deliver results by leveraging relationships with company support functions, marketing, and editorial teams, in order to facilitate the flow of information about the market, customer, product, and competitor trends * Build and maintain relationships with key customers on sales negotiations and sales forecasting to enable the achievement of target of achieving and surpassing goal. Sales initiative requires working far enough in advance to influence the product, sales, and implementation * Retain, hire, coach and develop a diverse sales team capable of building customer relationships and expanding market penetration * Drive, delegate and coach the strategic execution of territory marketing plans, consultative selling strategies, effective presentations skills and product knowledge * Collaborate with District Manager to allocate financial resources; drive sales, profitability, and margins and maintain budgets (including targeted Free With Order (FWO) and samples percentages) * Work and supervise sales representatives remotely, travel 75-90% of the time, by ground or air transportation, including multiple overnight stays weekly * Execute and coach sales presentations * Use and mentor others on using Salesforce.com Knowledge, Skills and Abilities: * Bachelor's degree * 5 years in direct sales * 3 years in the educational sales state adoption environment * Proven results in developing and executing successful marketing strategies * Strong organization and communication skills, with the ability to gather and analyze information * MS Office: Intermediate to advanced skills and ability to use online tools to conduct research * Experience with a sales tracking system (Salesforce.com) * Able to coach to specifics which create a desired outcome and accountability * Management experiences a plus with ability to direct/develop a remote team * Must be able to travel extensively; overnight stays, customer meetings, etc. McGraw-Hill School Education is a leading innovator in the development of 21st century teaching and learning solutions for K-12 education markets. We offer traditional and digital instructional, assessment, reference content and tools for teachers and students that address critical areas in primary and secondary education. We are focused on improving student learning outcomes while promoting digital innovation. The mission of The McGraw-Hill Companies is to create a smarter, better world through our people, products, and our work in our communities. We are making sure our customers get the information they need to succeed. People who work here want to make sure that happens and see the positive impact of what we do in education. If you possess the above qualifications, and are dynamic, motivated, and passionate about educational publishing, please apply through our online system. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Sales/Business Development2012-04-07 08:40:32United StatesMcGraw-HillTexas24109TXHouston, TX27724730http://mcgraw-hill.jobs/xml/27724730/jobUSAHoustonTitle: Senior Compliance Officer Location: US-TX-Houston %3CDIV%3EThe Senior Compliance%26nbsp;Analyst (SCA) will assist the Director of Compliance primarily with monitoring of Platts wide business activities and core processes in the Markets and Assessments division (%26quot;Editorial%26quot;). Responsibilities will include evaluating the efficacy of business controls and departmental procedures.%26nbsp; The SCA will implement best practices to enhance the operating environment and enhancements to workflow processes. The SCA will provide key input to management dashboards and reports to assist in assessing and evaluating enterprise risk and provide recommendations to mitigate residual risks. The SCA will also collaborate with fellow colleagues in the Quality and Risk Office to review Platts business control infrastructure, adherence to policies and procedures, and strategically implement firm-wide initiatives and projects.%3C/DIV%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CSTRONG%3EResponsibilities:%26nbsp;%3C/STRONG%3E%3C/DIV%3E%0A%3CUL%3E%0A%3CLI%3EPerform testing of the following:%0A%0A %3CUL%3E%0A%3CLI%3EMarket reporting and Price Group activities to determine adherence to methodologies, policies, standards and procedures.%26nbsp;%3C/LI%3E%0A%3CLI%3ECommercial activities in business departments to determine adherence to policies and procedures.%3C/LI%3E%0A%3C/UL%3E%0A%3C/LI%3E%0A%3CLI%3EOversee the counterparty acceptance, denial, suspension, and re-admittance processes.%3C/LI%3E%0A%3CLI%3EReview MOC complaints, grievances and inquiries to ensure proper handling and remediation.%3C/LI%3E%0A%3CLI%3EScreen e-Window and non e-Window related activities to ensure adherence to methodology and Platts policies and procedures.%3C/LI%3E%0A%3CLI%3EDevelop anti-manipulative market surveillance functions in connection with regulatory best practices.%3C/LI%3E%0A%3CLI%3EInfluence and interact with senior business and market reporting management to resolve potential issues and mitigate business risks%3C/LI%3E%0A%3CLI%3EDevelop key metrics and provide monthly compliance dashboard for Director of Compliance and Head of Quality and Risk%3C/LI%3E%0A%3CLI%3EResponsibilities also include the tracking of issues, examination findings, and other risk items%3C/LI%3E%0A%3CLI%3EReview, approve, and sign-off on examination reports and provide recommendations for best practices.%3C/LI%3E%0A%3CLI%3EKeep abreast of new and proposed regulatory rules and requirements and assess the potential impact on Platts business operations.%26nbsp; Recommend enhancements to Platts control infrastructure pursuant to new and proposed regulatory rules. Draft and implement new compliance policies and procedures, when applicable.%3C/LI%3E%0A%3CLI%3EReview existing and new regulation, participate in industry groups..%3C/LI%3E%0A%3CLI%3EOversee new product development for compliance adherence.%3C/LI%3E%0A%3CLI%3E%3CSPAN%3ELocal contact for Platts business continuity plan for editorial hubs located in Houston and Colorado.%3C/SPAN%3E%3C/LI%3E%0A%3C/UL%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E %3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CSTRONG%3ERequired:%3C/STRONG%3E%3CBR/%3E%0A%3C/DIV%3E%0A%3CUL%3E%0A%3CLI%3EUndergraduate degree required. Major in accounting, finance or other business disciplines.%3C/LI%3E%0A%3CLI%3E8+ years of extensive experience in the energy or power markets. Must demonstrate the understanding of the interdependencies within the energy or power markets. Experience in oil markets is preferred.%3C/LI%3E%0A%3CLI%3EExperience in a Compliance, Audit or Risk Management role. Additionally, experience with constructing and improving compliance surveillance programs%3C/LI%3E%0A%3CLI%3EThe role requires an understanding of the regulatory landscape (e.g., CFTC, SEC, IOSCO, and NERC/FERC) of the energy and power industries.%3C/LI%3E%0A%3CLI%3EExperience working in a Matrix environment with ability to demonstrate strong influence skills.%26nbsp;%3C/LI%3E%0A%3CLI%3EAbility to work both independently with a proven ability to lead a team. Strong track record of leading and managing projects.%26nbsp;%3C/LI%3E%0A%3CLI%3EExcellent communication skills, both written and oral. Strong computer skills required. (Excel, PowerPoint, Word)%3C/LI%3E%0A%3CLI%3EDemonstrate investigative and analytical capabilities necessary to provide the Director of Compliance and Platts executive management with proficient and insightful best practices to mitigate risks.%26nbsp;%3C/LI%3E%0A%3CLI%3EPossess strong problem solving skills and the ability to develop and implement innovative solutions for resolving compliance issues.%3C/LI%3E%0A%3CLI%3E20%plus travel required, domestically and internationally%3C/LI%3E%0A%3C/UL%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CSTRONG%3EPreferred:%3C/STRONG%3E%3CBR/%3E%0A%3C/DIV%3E%0A%3CDIV%3E%0A%3CUL%3E%0A%3CLI%3EAn advanced degree is preferred (e.g., JD, MBA)%3C/LI%3E%0A%3CLI%3EAbility to work beyond standard working hours with a local start time of 8:30 AM (local time with the ability to work late on occasion to %26nbsp;overlap with regional locations in different time zones)%3C/LI%3E%0A%3CLI%3EAbility to think %26quot;out of the box%26quot; - %26quot;thought leadership%26quot;%3C/LI%3E%0A%3CLI%3EIntermediate understanding of statistics and mathematical concepts preferred%3C/LI%3E%0A%3C/UL%3E%0A%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CSTRONG%3EBenefits%3C/STRONG%3E%3C/DIV%3E%0A%3CDIV%3ERegular full-time employees of The McGraw-Hill Companies routinely receive the following benefits:%3C/DIV%3E%0A%3CUL%3E%0A%3CLI%3EMedical, Dental, Vision insurance, Flexible spending accounts with company contribution%3C/LI%3E%0A%3CLI%3E401K with company matching, long-term and annual incentives, stock purchase program%3C/LI%3E%0A%3CLI%3EMany work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more%3C/LI%3E%0A%3C/UL%3E%0A%3CDIV%3E[include other job-specific benefits if appropriate (i.e. work from home, company car, etc...]%3C/DIV%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CSTRONG%3EAbout the Company%3C/STRONG%3E%3C/DIV%3E%0A%3CDIV%3EThe future of energy is in your hands.%26nbsp; At Platts, the world%26#39;s leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency.%26nbsp; With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts.%26nbsp; We have a highly diverse workforce, a global perspective, and a %26quot;business casual%26quot; culture. Platts is a division of The McGraw-Hill Companies.%26nbsp;%3CBR/%3E%0A%3C/DIV%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3EThe McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard %26amp; Poor%26#39;s, McGraw-Hill Education, Platts, and J.D. Power %26amp; Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world.%3C/DIV%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CEM%3EThe McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual.%3C/EM%3E%3C/DIV%3E%0A%3CDIV%3E%26nbsp;%3C/DIV%3E%0A%3CDIV%3E%3CBR/%3E%0A%26nbsp;%3C/DIV%3E Job Type: Legal2011-12-08 08:49:36United StatesMcGraw-HillTexas22470TXHouston, TX25246211http://mcgraw-hill.jobs/xml/25246211/jobUSAHoustonTitle: Product Specialist Location: US-TX-Houston The Product Specialist is responsible for partnering with Sales to provide the best possible customer experience to support new customer business, existing customer retention and existing customer growth through on-site support, training, and integration of McGraw-Hill services within customer workflows. The goal is to facilitate excellent customer service as a value differentiator. This position serves and supports revenue growth and customer retention, specifically in the area of product utilization, ensuring that the client receives maximum value and benefit. The position is also responsible for serving as a knowledgeable resource to other business associates and customer in the areas of industry, best practices, and product usage. Responsibilities: * Support customers and Sales in both pre-sale and post-sale activities in the effort to increase revenue and maximize retention. Activities include but are not limited to: * Business Analysis / Discovery, * Training Implementation and Delivery, * Training Documentation Development, * Adoption Analysis and Solution Recommendation / Implementation, * Problem-Solving, and * On-going support as these activities relate to the use of all related products. * Act as the leader and primary liaison between business unit and customer on issues relating to product and technology in the areas of: * Hardware / Software Configuration, * Product Installation, and * Data Definition, Mapping and Integration. * Provide Customer training via on-site visits, WebEx, phone or email to incorporate McGraw-Hill services into their workflow and drive customer satisfaction and retention. * Action top tier escalations for all supported products and services. Provide follow-up as appropriate. * Monitor, collect and report knowledge gathered from customer interactions, together with an integrated knowledge of internal systems and cross-departmental operations. Add into CRM for future reference. * Preparation for customer visits to include company research, training documents, liaising with Sales teams to understand the strategy for growing those customer accounts and also be aware of any problems that may be encountered, etc. * Assist in creating and maintaining a proactive and positive environment between Customer Support, Sales, Marketing and other departments that will enable the business unit to create greater value for customers. * Interact with 3rdparty vendors. Participate in training and relationship building through joint on-site customer visits, mutual training and customer support. * Regularly attend management, Sales, and Editorial meetings to present core information, keep communication channels open between departments and to be kept informed of all changes regarding clients and markets. * Discover up-sell/cross-sell opportunities for products and services during client calls/on-site visits and share these leads to respective Sales colleagues. * Adopt technical products and product portfolio via education and problem resolution for the appropriate business unit. * Collect, report and act on Voice of the Customer feedback acquired from customer interactions. Recommend process improvements based on feedback. * Act as Subject-Matter-Expert in agreed upon area within Product Specialist team and Sales in one of the four areas including but not limited to: * Management, * Customer Needs, * Technology, and * Training * Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams * Perform other duties as assigned. Required: * Confident, patient and concise to be able to train people of all levels. * Fluent in English and Spanish, both verbal and written * Enthusiastic / self-motivated, ability to work on own and under pressure. * Proactively understand customers' needs and absorb critical information that could result in additional revenue and/or potential down-sizing. * Possess technical knowledge to support and train McGraw-Hill services to both internal and external customers. * Ability to influence individuals at all levels, give opinions and justifications. * Use organizational/time management skills to prioritize workload and schedule trips and training sessions. * Have college degree or equivalent with a minimum of four (4) years working experience in a national or global organization. * Proficiency in Microsoft Office package. * Ability to set up internet connections / wireless internet connections. * Computer literate with the ability to learn customer service software applications. * Ability to analyze processes and procedures, identify and present necessary changes and involve and gain the commitment from all associates and other business units as part of any change process. * Have a flexible approach to cover colleagues' work when needed. * Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers. Preferred: * Knowledge of McGraw-Hill electronic products, industry-specific markets, trading operations and financial services. * Customer Service experience, complex problem solving experience to be able to assist customers. * A minimum of two (2) years work experience in a solutions-selling / technology industry role. * Ability to work under pressure and with short lead times. * Experience with CRM systems for recording transactions and reporting metrics. * Ability to work through quality management issues constructively and timely. Benefits Regular full-time employees of The McGraw-Hill Companies routinely receive the following benefits: * Medical, Dental, Vision insurance, Flexible spending accounts with company contribution * 401K with company matching, long-term and annual incentives, stock purchase program * Many work/life benefits such as low-cost emergency child- and elder-care, parental leave for birth or adoption, flexible work arrangements, volunteer opportunities, employee assistance programs, tuition reimbursement, employee discounts, and much more About the Company The future of energy is in your hands. At Platts, the world's leading energy information provider, traders, risk managers, analysts, and industry leaders will depend on you to help them make better trading and investment decisions in the all-important energy markets. Our real-time news, pricing, analytical services and conferences help markets operate with transparency and efficiency. With more than 600 employees in 17 offices spanning five continents, you get the best of a small company and a Fortune 500 corporation at Platts. We have a highly diverse workforce, a global perspective, and a "business casual" culture. Platts is a division of The McGraw-Hill Companies. The McGraw-Hill Companies (NYSE: MHP) is a Fortune500 corporation with over 20,000 global employees and over 10,000 U.S. employees. Around the world, McGraw-Hill provides people with the information and insights they need to adapt and grow in changing times. Our business spans the fields of financial services, education, and business information with leading brand names such as Standard & Poor's, McGraw-Hill Education, Platts, and J.D. Power & Associates. By working together with our customers and partners, these brands are laying the foundation for a smarter, better world. The McGraw-Hill Companies is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster -at- mcgraw-hill.com and your request will be forwarded to the appropriate individual. Job Type: Customer Service2011-07-09 11:42:28United StatesMcGraw-HillTexas20604TXHouston, TX22277682http://mcgraw-hill.jobs/xml/22277682/job